Refund policy
Cozy Drip Clothing does not accept refunds or returns unless it is an incorrect order or an error on our part.
Orders cannot be changed, modified, or canceled after checkout.
If you receive an incorrect order, you have 15 days after receiving your item to request a return.
To start a return, you can contact us at cozydripclothing@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at cozydripclothing@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.